Privacy Policy

Last updated: October 21, 2026

Soul Me LLC ("Soulme," "we," "us") operates soulme.co. This policy describes what information we collect, how we use it, and the choices you have when you visit soulme.co or place an order.

Information We Collect
Information you give us: your name, email address, shipping and billing address, phone number, date of birth, and order details when you sign up, place an order, or contact us. Payment details are entered directly with our payment processor and are not stored by us.

Information collected automatically: when you visit soulme.co, we and our service providers collect device and browser information, IP address, pages viewed, and how you interact with the site, using cookies and similar technologies.

Age Verification
We use AgeChecker.Net to verify that purchasers meet the applicable minimum age. AgeChecker.Net may collect identifying information, including name, address, and date of birth, and, when automated verification is unsuccessful, an image of government-issued identification. AgeChecker.Net processes and retains that information under its own privacy practices. Soul Me retains the verification result and related order records to document compliance with age restrictions, and does not ordinarily receive or keep copies of identification images.

How We Use Your Information
We use your information to process and ship orders, verify your age, provide customer service, send order updates, send marketing emails if you have signed up, improve our website and products, prevent fraud, and comply with the law.

How We Share Your Information
We share your information with service providers who help us run our business, such as our e-commerce platform (Shopify), our payment processor, our age verification provider (AgeChecker.Net), our shipping carrier (UPS), and our email and analytics tools. These providers may use your information only to perform services for us. We may also share information when required by law or to protect our rights.

Cookies
We use cookies to keep the site working, remember your preferences, and understand how the site is used. We do not currently use advertising cookies to show you ads on other websites. If that changes, we will update this policy first. You can control cookies through your browser settings and through our Your Privacy Choices page.

Marketing Emails
If you join our list, we will send you news about Soulme. You can unsubscribe at any time using the link in any email.

Data Retention
We keep your information for as long as needed to fulfill orders, meet legal, tax, and compliance record requirements, and resolve disputes.

Security
We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Adults Only
Our website and products are intended only for adults 21 and older. We do not knowingly collect information from anyone under 21. If we learn that we have, we will delete it.

Your Choices
You may ask us to access, correct, or delete your personal information by emailing hello@soulme.co. We may need to keep some information to complete orders or meet legal obligations.

Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last updated.

Contact Us
Soul Me LLC, 1000 Brickell Ave Ste 715, Miami, FL 33131
hello@soulme.co